Privacy Policy
This Privacy Policy (“Policy”) explains how Forlive Home Solution Private Limited (“Forlive Home”, “we”, “our”, “us”) collects, uses, stores, protects, and shares your information while you use our website forlive.in and our services related to interior designing and construction.
By accessing our Website or using our Services, you agree to this Privacy Policy and our Terms & Conditions. By providing your details, you also consent to receiving emails, messages, and promotional communication.
Scope of This Policy
This Policy applies to all personal and non-personal information collected while delivering our services. It does not cover third-party websites or companies not controlled by Forlive Home.
We do not knowingly collect sensitive information such as health data or biometrics unless voluntarily shared for project requirements and only with explicit consent.
Your Consent
By using our Website or communicating with us, you consent to the collection and use of your information to:
- Contact you regarding services, updates, or offers.
- Provide services from our partners or associates.
- Communicate via SMS, WhatsApp, email, or calls.
You may revoke this consent anytime by contacting us.
Information We Collect
1. Personal Information
- Name, mobile number, email, address
- Property images, communication history
- Payment details (processed securely via payment partners)
- Any SPDI voluntarily provided during service
2. Non-Personal Information
- IP address, device type, browser details
- Traffic patterns and cookie data
3. Location Data
Approximate location may be detected from IP or device information.
4. Contact Form Data
Information submitted through the Contact Us page is used only to respond to your queries.
Purpose of Collecting Data
We collect information to:
- Deliver interior and construction services
- Process payments and manage billing
- Improve our platform and customer experience
- Send updates, promotions, and notifications (with consent)
- Comply with legal requirements
- Prevent fraud and unauthorized access
Data may be shared with affiliated companies strictly for service delivery, while maintaining full confidentiality.
Retention of Data
We retain your personal data only as long as necessary or required by law. You may request deletion anytime by emailing info@forlive.in. Requests are processed within 30 days.
Disclosure of Information
We may share your information with:
- Service providers, vendors, or project partners
- Affiliates, parent, or subsidiary companies
- Legal authorities, if required
- Analytics partners (non-identifiable data only)
All disclosures are limited to necessary purposes and comply with Indian laws.
Third-Party Links
Our Website may contain external links. We are not responsible for their privacy practices. Please review their policies separately.
Security Measures
We follow industry-standard security practices, including:
- Data encryption & secure servers
- Firewalls & access controls
- Employee confidentiality and training
While we ensure strong protection, internet data transmission may still involve risks.
Children’s Privacy
We do not knowingly collect information from children under 13. If you believe such data was submitted, contact us for immediate removal.
Communication
We may send service notifications, updates, or alerts through SMS, WhatsApp, email, or push notifications.
Cookies
Cookies help enhance user experience by remembering preferences and tracking usage. You may disable cookies in browser settings, but some features may not function properly.
Grievance Officer
Name: Rakesh Kumar
Designation: Managing Director
Email: rakesh@forlive.in
Phone: 8879982119
Address: L01-1602, Sukhsagar Gruhsankul, Plot No. 01, Sec-36, Taloja Phase II,
Taloja, Raigad (MH), Panvel, Maharashtra, India – 410208
We aim to resolve all grievances within 30 days.
Updates to This Policy
We may update this Policy occasionally. Continued use of our Website means you accept the updated terms.
Legal & Jurisdiction
This Policy is governed by Indian law. All disputes fall under the jurisdiction of Raigad/Panvel, Maharashtra, and are subject to binding arbitration under the Arbitration and Conciliation Act, 1996.